Your copier equipment, brand new, refurbished, or used, is best paired with our Service Maintenance Agreement (SMA). It covers labor, parts, preventive maintenance, and supplies to ensure optimal printer performance and your peace of mind.
By having a service maintenance agreement in place, Reliable Workplace Solutions can guarantee to minimize copier downtime due to printer malfunctions, which can cause delays and impact business productivity. The agreement will immensely help you save money in the long run by extending the lifespan of your printer's equipment and by preventing costly repairs or replacements. With our ever reliable SMAs, you can have your peace of mind knowing that your printers are being taken care of by our trained professionals.
Benefits of Service Maintenance Agreement
A service maintenance agreement can help businesses save time and money while ensuring that their printers are operating at their best. Here are its benefits:
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Optimal Performance
Regular maintenance ensures that printers operate efficiently and produce high-quality prints, which can improve your overall productivity.
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Minimized Downtime
Having a maintenance agreement in place can help businesses minimize downtime due to malfunctions, which can impact productivity.
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Extended Lifespan
Regular maintenance can help extend the lifespan of printers, reducing the need for any costly repairs or replacements for your multifunction devices.
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Priority Service
Accounts with SMA-enrolled copiers get prioritized as part of the premium service which means that you can receive faster response times and quicker repairs.
Service Maintenance Agreement Tiers
At Reliable Workplace Solutions, we offer four tiers of Service Maintenance Agreement. You can choose which one is suited your organization:
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Level 1 - Labor
A service maintenance agreement that only includes labor covers the cost of the service provider's labor for repairs, but not the cost of any replacement parts or materials.
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Level 2 - Labor and Parts
A service maintenance agreement that includes both labor and parts covers the cost of the service provider's labor and replacement parts needed for repairs, as per technician's recommendation.
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Level 3 - Labor, Parts, and Preventive Maintenance
A service maintenance agreement that includes labor, parts, and preventive maintenance covers the cost of the service provider's labor and replacement parts, as well as preventive maintenance to ensure optimal printer performance and reduce the risk of device breakdowns.
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Level 4 - Labor, Parts, Maintenance, and Supplies
A service maintenance agreement that includes labor, parts, preventive maintenance, and supplies covers the cost of the service provider's labor, replacement parts, preventive maintenance, and supplies, such as toner, to ensure that the printers are operating at their best.
