Reliable Workplace Solutions aims to meet and exceed our customer’s expectations on printing requirements not only with its cost-effective and reliable products but also with premium services: from remote IT professional service, onsite repair service, regularly scheduled preventive maintenance, and even extends to interterritorial service agreements. We keep our customers 100% satisfied long after the sale of the device and monthly supply of consumables.
The company also guarantees the availability of genuine Kyocera replacement parts, applicable accessories, and supplies. Inventory of spare parts are kept at our local warehouse located at 180 Vander St. Corona, CA 92878 where all maintenance is performed by full factory trained technicians.
Kyocera devices, known for its unique life-long imaging components, have been named "Most Reliable Color Copier MFP Brand" by Buyers Lab.
Moreover, Kyocera devices scored 10 out of 10 due to its low misfeed rate and zero service interventions required. This only proves the products' greater reliability and less wastage which significantly reduces the cost of consumables.
A managed document solutions software, 'Kyocera Fleet Services' and 'MyQ designed for Kyocera', are also available which can be employed to a Kyocera device to monitor system checks of consumables remotely and reorders materials automatically before it even runs out. This avoids unnecessary stock-piling high volumes of toners and wasting time on routine toner order and replacement. It also enables quicker identification and response to device issues via cloud. With remote monitoring, maintenance needs can be preempted and planned. Thus, Kyocera devices are expected to perform satisfactorily.
Online portal for support for supplies, repair service, remote support, order supplies, and meter reading can be found under the Services tab of the company's official website or refer this link.